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Voting Equipment Management

Voting; Simple and Efficient

Keep all your voting equipment in top shape by expanding your knowledge of equipment preparation and maintenance procedures. Learn how to provide the best possible accessible solution for all your voters. Suggested Course Offerings and Services:

Consulting and Training

 Professional Services

To learn more, download the Best Practices Suite brochure.

Reserve your training today via email or call 800.233.HART (Option #1)

 

 

 

Advanced Training "Boot Camp"

Test your knowledge and achieve greater independence at the same time. This "Boot Camp" is for advanced HVS users only, and is not a Mock Election.  Instead, in this class, participants are guided through an agenda of activities designed to give them experience with advanced features of the system and common pitfalls experienced in an election cycle.  Targeted content includes subject matter that is included in user documentation but not typically covered in basic HVS training courses. 

Course Topics Include:

  • Working with eCM files
  • Building BOSS imports
  • Using BOSS images
  • Ballot Now Print Queue
  • Tally Manual Vote Adjustment
  • Tally reports, imports and exports
  • Sharper SERVO skills
  • Understanding Audit Logs
  • Recount procedures
  • ...and much more

Duration: 2 days

 

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Assisting Persons with Disabilities

Provide poll workers with teh knowledge, awareness and sensitivity needed to assist persons with disabilities using the eSlate Disabled Access Unit. Designed for your lead polling officials.

Course Topics Include:

  • Hands on experience with adaptive devices and the DAU eSlate (*Pre-requisite: completion of standard eSlate Polling Place Operations Course)

Duration: 2 hours

 

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Best Practices Training

Augment your election skills with training to suit your specific needs. Training is based on content of newly released Best Practices Documentation.  Designed to teach experienced HVS System operators advanced Best Practices.

Course Topics Include:

  • Security
  • Election Data Management
  • Ballot Creation, Proofing and Testing
  • Printing Paper Ballots
  • Ballot Now Scanning Operations
  • eScan Scanning Operations
  • DRE Operations (with or without VBOs)
  • Supporting Polling Place Operations
  • Reporting

Duration: 4 hour increments.

 

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Customized Training and Consulting

You set the agenda based on your needs.

Custom designed training or consulting based on your unique needs, with topics covering any Hart application, utility, election Best Practice, or a combination of all.

Duration: Customizable 

 

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Polling Place Operations for Poll Workers

Empower your poll workers with knowledge. Using proven training methodologies and years of experience, Hart trainers give poll workers the confidence they need to have a smooth election experience. This class is designed specifically for the unique issues poll workers face.

Course Topics Include:

  • Basic operation of Hart Voting System equipment (DRE, eScan, and VBO operations)
  • Practice with uncommon polling place situations (i.e., cancelling booths, handling provisional voters, etc.)
  • Basic equipment troubleshooting
  • Hands-on practice in operation of HVS equipment in a polling place-type setting

Duration: 4 hour increments (varies based on number of poll workers) 

 

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Train-the-Trainer for Polling Place Operations

Ensure your poll workers are knowledgeable and ready to handle the uncertainties of Election Day.  Designed for your poll worker trainers.

Course Topics Include:

  • Training principles and poll worker specific content necessary for designing poll worker curriculum
  • Guidelines for training adults
  • Tips and tricks on how to ensure your poll workers are prepared for Election Day
  • Tools: PowerPoint, soft copy training manuals, videos and agendas

Duration: 4 hour increments (varies based on the number of poll worker trainers)

 

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Troubleshooting Training for Field Technicians

Equip your troubleshooting team with the knowledge they need to handle all types of polling place issues.  Designed specifically for personnel supporting voting systems in the polling places.

Course Topics Include:

  • Hands-on equipment troubleshooting based on your county's equipment
  • How to replace paper rolls, batteries, and fuses
  • How to troubleshoot specific equipment error messages
  • How to configure equipment for optimal use and voter through-put

Duration: 4 hours 

 

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JBC Preventative Maintenance Service

Recommended for all JBCs that are three years old or older.  Ship your JBC to us, or we'll come on site.

Service Offerings:

  • Internal clock battery replacement
  • Internal parts inspection and minor parts replacement, if needed
  • Return shipping included
  • Includes 90 day warranty  

 

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Onsite Support Services

Guarantee success in your election with a Hart technician helping you onsite throughout the election process.

Service Offerings:

  • Ballot Creation, Proofing and Testing Activities
  • Printing Paper Ballots
  • Equipment preparation and deployment prior to Election Day
  • LAT preparation prior to Election Day
  • Polling Place troubleshooting on Election Day
  • Help Desk functions on Election Day
  • Tabulation and reporting on Election Day
  • Post-election processes after Election Day 

Duration: 4 hour increments.