Ballot Now Operations
Maximize ballot throughput and optimize ballot resolution.
Fine tune your ballot preparation and your scanning procedures with Hart's Ballot Now training curriculum for new employees and our refresher courses for the more experienced users. Hart also offers onsite scanner consultation as well as a Kodak preventative maintenance service. Suggested Course Offerings and Services:
Consulting and Training
- Absentee Voting Operations
- Advanced Training "Boot Camp"
- Best Practices Training
- Ballot Now Scanning Operations
- HVS Election Management (Mock Election)
- Training for Administrative Staff
- Ballot Now for Paper Ballot Management
Professional Services
To learn more, download the Best Practices Suite brochure.
Reserve your training today via email or call 800.223.HART (Option #1).
Absentee Voting Operations
Learn the best procedures for resolving your absentee ballots using either Ballot Now software or eScan (as applicable to your jurisdiction).
Duration: 4 hours (Maximum class size: 8)
Advanced Training "Boot Camp"
Test your knowledge and achieve greater independence at the same time. This "Boot Camp" is for advanced HVS users only, and is not a Mock Election. Instead, participants are guided through an agenda of activities designed to give them experience with advanced features of the system and common pitfalls experienced in an election cycle. Targeted content includes subject matter that is included in user documentation but not typically covered in basic HVS training courses.
Course Topics Include:
- Working with eCM files
- Building BOSS imports
- Using BOSS images
- Ballot Now Print Queue
- Tally Manual Vote Adjustment
- Tally reports, imports and exports
- Sharper SERVO skills
- Understanding Audit Logs
- Recount procedures
- ...and much more
Duration: 2 days
Best Practices Training
Augment your election skills with training to suit your specific needs. Training is based on content of newly released Best Practices Documentation. Designed to teach experienced HVS System operators advanced Best Practices.
Course Topics Include:
- Security
- Election Data Management
- Ballot Creation, Proofing and Testing
- Printing Paper Ballots
- Ballot Now Scanning Operations
- eScan Scanning Operations
- DRE Operations (with or without VBOs)
- Supporting Polling Place Operations
- Reporting
Duration: 4 hour increments.
HVS Election Management (Mock Election)
Our most comprehensive offering; this course is a Mock Election to review pre-election preparation, tabulation, reporting, and backup of voting equipment. You and your staff will use the Hart Voting system to conduct a full "mock" election, and we will serve as a "coach" to walk you through difficult processes and assist you with developing your election forms and processes.
Course Topics Include:
- Election Database Creation
- Ballot Proofing and Logic and Accuracy Testing
- Printing Paper Ballots
- Preparation and Deployment of Early Voting and Election Day Equipment
- Scanning Vote by Mail ballots
- Early Voting and Election Day Polling Place Voting Simulation
- Processing Returned Equipment on Election Night
- Generating Returns
- Post-Election Audit
- Equipment Backup and Warehousing
- Election Data Archival
Duration: 2-4 days.
Training for Administrative Staff
Gain proficiency in Election Administration. Designed for election staff whose primary or secondary responsibility is specifically related to operating any element of the Hart Voting System. Can be tailored for new staff or as a refresher course for experienced staff.
Course Topics Include:
- BOSS for Ballot Programming
- Ballot Now for Paper Ballot Management
- Tally for Tabulation
- Election Day procedures for equipment management and tabulation
- Rally for Remote Transmissions
Duration: 4 hours (varies based on the topics and experience level)
Ballot Now Onsite Scanner Service
Get the most out of your scanners with onsite fine tuning. Recommended for all Hart supported scanner makes and models.
Service Offerings Include:
- Kodak-certified technician will perform onsite visit
- Inspection of power configuration and voltage
- Consultation on ballot preparation procedures
- Cleaning and inspection of scanner components
- Scanner calibration
- Perform general functionality test on scanner
Onsite Support Services
Guarantee success in your election with a Hart technician helping you onsite throughout the election process.
Service Offerings:
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Ballot Creation, Proofing and Testing Activities
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Printing Paper Ballots
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Equipment preparation and deployment prior to Election Day
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LAT preparation prior to Election Day
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Polling Place troubleshooting on Election Day
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Help Desk functions on Election Day
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Tabulation and reporting on Election Day
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Post-election processes after Election Day