Sales Engineer/Solutions Consultant

Sales

Summary

The Sales Engineer/Solutions Consultant is responsible for assisting the Sales Team in generating sales of Hart’s technology solution suite (hardware, software and services), focusing on expanding existing accounts and developing new accounts, while partnered with other Sales or Hart team members. The Sales Engineer/Solutions Consultant will have an assigned territory(ies) and/or sales team member(s) and an assigned team quota.

Responsibilities:

  • Use in-depth knowledge of Hart’s technology solution suite to become a trusted elections advisor for existing and new accounts
  • Prepare, manage and deliver technical sales presentations/demonstrations/training explaining the operation of software/hardware products and/or services to prospects and customers, whether virtual or onsite
  • Work with existing and new accounts to determine hardware, software and service needs, emphasizing the company’s technology solution suite features based on technical knowledge of the hardware/software/services capabilities and customer/prospect needs
  • Operate as the technical sales point of contact for assigned accounts
  • Develop and maintain long-term relationships with accounts
  • Be responsible for various sized accounts and assist in selecting/determining appropriate hardware/software/services based on customer/prospect needs
  • Evaluate and target existing and new account customer opportunities within the marketplace
  • Proactively communicate customer needs to other Sales team members and the broader organization
  • Identify potential sales opportunity risks and develop/implement alternative solutions to minimize impact and control deviations
  • Work with Product Management and/or Engineering to communicate, track and evaluate enhancements and new features requested by both new and existing customers to constantly improve Hart’s technology solution suite based on customer feedback from the field
  • Work with warehouse personnel as needed to organize and coordinate large shipments with many parts and pieces so that everything needed to conduct successful presentations/demonstrations/training arrives on-time and in proper working order
  • Collaborate with Marketing to ensure that technology solution suite features and benefits are being communicated correctly through marketing brochures and campaigns
  • Work with Sales and other Hart departments to drive revenue and increase customer satisfaction and customer retention
  • Participate in national and/or regional tradeshows, conferences and other customer facing key events

Qualifications:

  • Exceptional presentation skills to all personality and job function types – including decision makers, influencers, technical and administrative personnel
  • Exceptional presentation skills to all personality and job function types – including decision makers, influencers, technical and administrative personnel
  • Shows initiative – in partnership with the Sales team, engages in proactive behavior and looks for opportunities across prospect and customer base
  • Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus
  • Exceptionally skilled in dealing with ambiguity
  • Experience using CRM software (Salesforce) and the ability to quickly learn additional productivity tools (e.g. marketing automation)
  • Ability to prepare/arrange/setup/organize technical equipment, including hardware/software and other ancillary technology products

Required Skills and Experience:

  • Bachelor’s degree preferred
  • Minimum 2 years of technical sales experience – technology sales experience preferred
  • Minimum 5 years of election industry experience, including knowledge of EAC and State/County testing standards and certification
  • Direct work experience with Government agencies and programs

To Apply:

Email your resume and cover letter to Hart InterCivic Jobs.

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