Sales Account Manager

Sales

Summary

The Sales Account Manager is responsible for generating sales of Hart’s products and services, focusing on expanding existing accounts and developing new accounts, whether independently or partnered with other Sales or Hart team members. The Sales Account Manager will be responsible for an assigned territory and an individual and/or team quota and support the field sales team.

Responsibilities:

  • This position reports to the VP of Sales
  • Use in-depth knowledge of company products and services to become a trusted elections advisor for existing and new accounts, including software and hardware demonstrations and presentations
  • Independently and/or in partnership with Sales team members, work with existing and new accounts to determine product and service needs
  • Operate as the sales point of contact for assigned accounts
  • Develop and maintain long-term relationships with accounts
  • Independently and/or in partnership with Sales team members and Marketing, develop and implement sales marketing strategies to expand Hart’s brand/name recognition in new and existing customers
  • Ensure existing and new accounts receive price quotes and other sales related materials in a timely manner
  • Be responsible for various sized accounts
  • Prioritize book of business based on understanding of existing and new account needs
  • Independently and/or in partnership with Sales team members, evaluate and target existing and new account customer opportunities within the marketplace
  • Translate a wide variety of existing and new account needs/requirements into sales opportunities
  • Ability to identify how company products and services align to customer needs
  • Proactively communicate customer needs to other Sales team members and the broader organization as and when required
  • Independently and/or in partnership with Sales or other Hart team members, manage and/or participate in product demonstrations, whether virtual or onsite
  • Work cross-functionally within sales and other Hart departments to drive revenue and increase customer satisfaction and customer retention
  • Participate in national and/or regional tradeshows, conferences and other customer facing key events
  • Understand and stay current on the full range of company products and services
  • Ability to provide coaching and mentoring to developing peers in order to improve performance
  • Independently and/or in partnership with Sales team members, identify potential sales opportunity risks and develop/implement alternative solutions to minimize impact and control deviations
  • Understand and stay current on elections industry trends and the competitive landscape
  • Exceptional presentation and written communication skills demonstrated by a track record of effectively communicating complex information to a wide variety of audiences
  • Professional presence and maturity, discipline, and positive outlook with a proven ability to interact with cross functional influencers and decision makers
  • Ability to connect with people of all backgrounds, and willingness to travel to engage them as appropriate (~up to 60%)
  • Ability to prioritize and manage tasks

Qualifications:

  • Highly self-motivated and driven
  • Shows initiative – engages in proactive behavior and looks for opportunities across prospect and customer base
  • Very adaptable – responds effectively to changes in situation or information; ability to influence others and build consensus
  • Exceptional collaboration, communication, and interpersonal skills
  • Strong organizational and follow-up skills
  • Proficient in core Microsoft Office applications
  • Ability to work independently and also well in a team environment
  • High energy and enthusiasm
  • Experience using CRM software (Salesforce) and the ability to quickly learn additional productivity tools (e.g. marketing automation)
  • Ability to lift/load/unload and carry up to 50 lbs or more
  • Ability to prepare/arrange/setup/organize technical equipment, including hardware/software and other products
  • Bachelor’s degree preferred
  • Minimum 5 years of successful technology sales or election industry experience, with an emphasis on the Public Sector
  • Knowledge of, and direct work experience with, Government agencies and programs

To Apply:

Email your resume and cover letter to Hart InterCivic Jobs.

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